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The Quadrant Hotel & Suites, Auckland

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From67US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

10 Waterloo Quadrant, Auckland, New Zealand, 0000

The Quadrant Hotel & Suites is situated in Auckland's Central Business District, an area rich with shopping and dining options. Following a multimillion-dollar refurbishment, the hotel presents a blend of modern luxury and historical charm. With spacious apartments and essential amenities, it caters to both leisure and business travelers. Its strategic location allows easy access to cultural attractions and the vibrant streets of Auckland.

Location

The Quadrant Hotel is conveniently located within walking distance of prominent shopping streets, including Queen Street and High Street, offering a mix of high-end boutiques and local designers. Cultural landmarks such as the Auckland Art Gallery and the Sky Tower are easily accessible. Public transport options, including buses and ferries, are nearby, providing effortless connectivity throughout the city.

Rooms

The hotel features a variety of spacious accommodations including Two Bedroom Executive apartments ideal for families or couples seeking comfort. One Bedroom Premier Apartments offer additional space with a study area and views of Auckland Harbour. Each room is equipped with a fully stocked kitchen, laundry facilities, and an entertainment system featuring IP Smart TV. Deluxe Queen apartments are designed for convenience and indulgence, embodying a 'home away from home' experience.

Eat & Drink

Dining at The Quadrant Hotel includes the Quad Kitchen and Bar, known for its modern cuisine and inviting atmosphere. Guests can enjoy a sumptuous buffet breakfast or dine on a diverse menu that reflects Auckland’s vibrant culinary scene. Latitude 36 offers creative dishes designed for discerning palates, while visitors can explore a variety of nearby eateries offering flavors from around the world.

Leisure & Business

Guests have access to fitness amenities which include a gym, sauna, and spa pool. The Penthouse conference room is suitable for small meetings or functions, providing ample natural light. The hotel also offers valet parking and is equipped for various guest needs. Socializing opportunities abound, from cocktails at the bar to nearby nightlife options.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premier One-Bedroom Apartment
Max:
2 persons
42 m² 
Bed options:
1 King-size bed
Shower
Heating
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Executive Two-Bedroom Apartment
Max:
4 persons
42 m² 
Bed options:
1 King-size bed
Shower
Heating
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Premier Two-Bedroom Apartment
Max:
5 persons
66 m² 
Bed options:
1 King-size bed
City view
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Auckland 2.3 km
Airports
Auckland (AKL) 20.6 km
Train
Train Station - Britomart600 m
Train Station - Grafton 1.9 km
Bus
Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Happy hour

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Sauna

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

10 Waterloo Quadrant, Auckland, New Zealand, 0000
Map view
street view
10 Waterloo Quadrant, Auckland, New Zealand, 0000
Nearby
Park
Albert Park
550 m
Square
Vulcan Lane
520 m
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
530 m
Church
The First Presbyterian Church of Saint Andrew
270 m
Restaurants
Quad Kitchen and Bar
180 m
10 Waterloo Quadrant
Ken Yakitori Bar Anzac
450 m
55 Anzac Avenue Auckland City
Cafe Brioche
340 m
88 Shortland Street
Caffe Torino
320 m
3 Bacons Lane Chancery Precinct
Gloria Cafe Expresso Bar
410 m
97 Anzac Avenue
Hugo's Bistro
400 m
67 Shortland Street
The Shortland Street Cafe
380 m
71 Shortland Street
Vivace Restaurant & Bar
460 m
85 Fort Street Cbd
Chancery Bistro
380 m
Cnr O'Connell & Chancery Street Chancery

Reviews and Ratings

Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
central location
helpful staff
wear and tear
temperature restriction
6.2/10
Nice
Rooms
5.6
Location
7.5
Service
6.3
Dining
5.1
Guest reviews
6.2/10
based on 18 reviews
7.2
7.2/10based on 4888 reviews
David
United States, April  2024
6.4/10

The hotel was pretty cool for the price we paid, offering a view of the water and sky tower. However, being right next door to the Pullman hotel was a downside. The room was fully equipped but needed some renovations, feeling more like a cheap motel with marks, dust build-up, and outdated amenities. The room took a long time to warm up, and some maintenance issues like mold and worn-out furniture were noticeable.

Rooms
5.0
The room had a torn sofa, carpet, and damaged appliances, needing renovation. Though fully equipped, it lacked some smaller kitchen items. Heating was slow and insufficient, and maintenance issues were present.
Service
6.0
The service was average with unfriendly staff and language barriers but helpful with airline issues. The location was great, near shops and restaurants, offering various services like room service and car hire.
Location
8.0
The massive hotel was conveniently located, with a short walk to the city center and a spectacular view from the rooms.
Dining
6.0
The dining experience was mixed, from unsatisfactory to exceeding expectations on different occasions, with issues like cold food and delays. However, it varied depending on the meals ordered.
Facilities
7.0
The hotel offered standard facilities like room service, car hire, dry cleaning, and more, catering to basic needs.
Tom
United Kingdom, March  2024
8.6/10

I absolutely loved my stay at this hotel! The rooms were amazing, with a lovely view from the balcony on the 19th floor. The service was exceptional, especially when there was a problem with the credit card payment. The location was perfect for me, being so close to the waterfront and main street. The dining experience had its ups and downs but overall quite nice. The facilities were top-notch and added to the overall experience.

Rooms
9.0
The rooms were nice, good view, and as described. Spacious enough to walk around the bed and had two balconies with a great view of the park and city.
Service
8.0
The staff here were lovely and helpful, especially when there was an issue with the automatic credit card payment. Very nice with easy access to parking.
Location
10.0
The location was great, so close to the waterfront and main street. A fantastic spot with most things within walking distance.
Dining
7.0
The dining experience had its moments, with a misunderstanding on the breakfast charges but they made up for it. Overall, nice and substantial.
Facilities
9.0
The facilities here were top-notch and really added to the overall experience.
Stephen
United Kingdom, March  2024
5.6/10

The hotel had a kitchenette, dishwasher, and washing machine in the room but the separated glass sliding partition was not good. The location was central with a nice view, close to the CBD, but a little tucked away from great access to better views. The dining experience was a disaster with inconsistent availability of plates, milk, and seating. The Housekeeping Manager was very helpful, but there might have been understaffing issues and a rude reception experience due to payment method. A bit disappointing service overall.

Rooms
7.0
Having a kitchenette, dishwasher, and washing machine in the room was convenient, but the separated glass sliding partition was not ideal.
Service
5.0
The Housekeeping Manager was very helpful, but there might have been understaffing issues. The reception experience was not pleasant due to rudeness regarding the payment method.
Location
6.0
The hotel was central with a nice view, close to the CBD, but a bit tucked away from optimal scenery.
Dining
5.0
The dining experience was a disaster with inconsistent availability of plates, milk, and seating. A bit disappointing.
Facilities
6.0
Standard facilities were in line with others, did not stand out in a positive way.
Margaret
United States, March  2024
6.2/10

The hotel is centrally located, making it convenient for exploring the city. The rooms had some wear and tear issues, but our suite on the 9th floor offered a decent experience. The service was lacking at check-out, and the temperature restriction in the rooms was a downside.

Rooms
5.0
Our suite on the 9th floor provided a decent stay, despite some wear and tear issues like a torn sofa, burnt kitchen bench covered by a tea box, and non-functional dishwasher.
Service
5.0
The service was lacking at check-out, and we experienced some inconvenience with the room temperature restriction, set under 22 degrees.
Location
9.0
The hotel's central location was great for exploring the city, offering reasonable valet service for secure parking and assistance from the friendly staff.
Dining
6.0
The dining experience was mixed, with adequately presented food but some cleanliness concerns in the restaurant.
Facilities
7.0
The hotel offered a range of facilities like room service, car hire, and laundry, but there were some issues with maintaining cleanliness in the dining area.
central location
wear and tear
Harriet
United Kingdom, February  2024
5.8/10

My stay at the hotel had its ups and downs. The room was plagued with issues like cockroaches, broken furniture, malfunctioning lights, and a strong cigarette odor. On the bright side, it was conveniently close to the lift, but that also meant constant noise from the mechanism.

Rooms
5.0
The room was small, stained, and had an unpleasant cigarette smell. The proximity to the lift added noise disturbance.
Service
9.0
The service was excellent, with staff being attentive and accommodating. They were quick to address any needs and provided convenient valet services.
Location
7.0
The location was quite good, offering easy access to Spark Arena and quick transportation options. However, navigating to nearby cafes and shops involved steep inclines.
Dining
5.0
The dining experience left a lot to be desired. The food quality was subpar, particularly the lack of cutlery and dry, unappetizing options.
Facilities
The facilities were lacking, with dining being a major disappointment.
Roy
United Kingdom, January  2024
6.2/10

The hotel's location was convenient for accessing various sites within walking distance. The rooms, although small and dated, were next to the noisy lift shaft, impacting the quality of the stay. The service was generally friendly and helpful but lacked efficiency during check-out. The dining experience was disorganised and not value for money. The hotel's facilities were adequately maintained.

Rooms
5.0
The rooms were extremely dated and small, located near the noisy lift shaft.
Service
7.0
The staff was friendly and helpful overall, although morning check-out service was lacking.
Location
8.0
The hotel's location was convenient for accessing various sites within walking distance.
Dining
5.0
The dining experience was disorganised and not value for money.
Facilities
7.0
The hotel's facilities were adequately maintained.
Sophie
United Kingdom, December  2023
5.0/10

I recently stayed in a deluxe queen room at the Quadrant Hotel. The room was very disappointing and outdated, though the price was reasonable for the location. The overnight parking cost of $35 was excessive. I wouldn't choose to stay here again.

Rooms
5.0
The deluxe queen room I stayed in was very outdated and in need of updating. However, it had all the essentials and a decent view.
Service
5.0
The service was disappointing. There were difficulties with communication and requests for car retrieval and room check were not handled well.
Location
7.0
The hotel's location was convenient, within walking distance of various attractions like the University of Auckland and Aotea Centre. However, the ambiance was lacking for the price.
Dining
6.0
The hotel served decent breakfast options but they took quite a long time to be delivered to the room.
Facilities
5.0
The hotel's facilities are in need of an update to match the standards of the room.
John
United States, December  2023
6.8/10

I found the hotel to be a decent choice overall. The rooms were a bit cramped for our group of five, but they were well-equipped with appliances and seemed well-maintained despite not being frequently occupied during the travel restrictions in 2021. The service was hit or miss, with some staff members being very friendly while others lacked warmth. The central location was convenient, although there were some issues with the elevator which caused delays. The dining experience was average, with some dishes being cold, but there were some delicious Asian options available. The hotel facilities were adequate, though nothing exceptional stood out.

Rooms
7.0
The rooms, though a bit small for our family of five, were well-appointed with appliances.
Service
6.0
The service varied from very friendly to somewhat cold, depending on the staff member we encountered.
Location
8.0
The central location was convenient, but there were some issues with the elevator causing delays.
Dining
6.0
The dining experience was average, with some dishes being cold, but the Asian dishes were quite tasty.
Facilities
The hotel facilities were adequate without any standout features.
clean
hit or miss service
Jill
United Kingdom, December  2023
5.0/10

The hotel rooms may need renovating, with marked and patchy carpet giving it a cheap motel feel. Dust build-up, old furniture, and issues like a jamming shower door and mold on window frames made the stay less comfortable. The room was hard to warm up, needing extra clothes, and lacked proper curtains. Sleeping with the door and curtains open was required to keep the room cool.

Rooms
5.0
Room conditions were not ideal, with several maintenance issues and outdated furniture.
Service
7.0
The service was accommodating in resolving issues promptly, but occasional language switches during service were off-putting.
Location
6.0
The central location near Auckland University was convenient for exploring but had limited dining options and lacked some expected facilities.
Dining
5.0
The dining experience in the hotel restaurant was poor, with cold food and delays, impacting the overall stay.
Facilities
5.0
Basic facilities with limited options were available, potentially affecting the overall experience.
Alex
United Kingdom, November  2023
5.8/10

Arriving at the hotel, I was welcomed by a breathtaking view from the high floor, but the room was small and outdated with some inconveniences like a lack of kitchen essentials and uncomfortable sofa. The staff members were mostly friendly and polite, although not all gave off positive vibes. The location was good for downtown access but required a walk up a steep hill. The dining experience was mixed, with some notable issues. Overall, the facilities were decent.

Rooms
5.0
The room was small and old-fashioned with some missing essentials and uncomfortable furniture.
Service
7.0
The staff members were generally lovely and helpful, although not all exuded warmth.
Location
6.0
The location was convenient for downtown access but required a walk up a steep hill.
Dining
5.0
The dining experience had some issues including cold food and service delays.
Facilities
7.0
Overall, the facilities were satisfactory.
Albert
United States, October  2023
7.2/10

The hotel is conveniently located within the CBD, close to everything while also offering a peaceful setting away from the noise. The rooms are compact but well-equipped with very cozy beds, although some minor cleanliness issues were noted. The service was friendly and helpful, but there were a few instances of disorganization. The dining experience had its ups and downs, with one discrepancy, but the hot wok dishes were particularly enjoyable.

Rooms
7.0
The rooms are compact but have everything you need, and the beds are very comfy to sink into after a long day.
Service
7.0
The staff were lovely and helpful, although there were some minor instances of disorganization.
Location
8.0
The hotel's location within the CBD is excellent, offering easy access to key areas while maintaining a certain distance from any late-night disturbances.
Dining
6.0
There was a slight misunderstanding with breakfast charges, but the hot wok dishes were a highlight.
Facilities
8.0
The valet parking service was convenient for guests.
Convenient Location
Minor Cleanliness Issues
John
United Kingdom, August  2023
5.0/10

When I arrived, the rooms weren't ready, which was a bit disappointing considering the high cost of $500 per night. The condition of the room was subpar with a ripped sofa, ripped carpet, and various other issues like a burnt kitchen bench and non-functional dishwasher. The cleanliness was also lacking, especially in the bathroom.

Rooms
5.0
The room had several issues and was rather dirty, especially the bathroom.
Service
7.0
The staff were friendly and helpful, but it felt like they could benefit from additional training on providing excellent customer service.
Location
6.0
The location was convenient as it was within walking distance to the harbor and restaurants, but the ventilation in the room could be improved.
Dining
5.0
The dining experience was unsatisfactory with disorganized service and subpar quality, not worth the price paid.
Facilities
5.0
Paul
United Kingdom, August  2023
6.6/10

I had a mixed experience at this hotel. The rooms were smaller than expected, and some amenities were outdated, but the friendly service and convenient location made up for it. The dining options were average, and the facilities were decent.

Rooms
5.0
The rooms were small and cramped, not very clean, and some amenities were outdated or non-functional. I had to change rooms due to the bed size discrepancy.
Service
7.0
The staff was really friendly and amazing to deal with, despite some communication difficulties at the front desk. They could improve in recognizing regular customers.
Location
8.0
The hotel's location was perfect for attending a concert at Vector Arena. It was convenient for exploring the city, but the steep hill back to the hotel might be challenging for some.
Dining
6.0
The dining experience was a mix of okay and disappointing. More variety could enhance the overall stay.
Facilities
7.0
The facilities were adequate, with room service and other standard offerings available.
Great location
Small rooms
Edmund
United Kingdom, August  2023
6.4/10

The hotel was a mixed experience. While the room was spacious and comfortable, the lack of cleanliness and service overshadowed the stay. The location was convenient, but the overall value for money was not ideal.

Rooms
5.0
The room was very roomy and pleasant, though lacking in servicing and cleanliness.
Service
6.0
The service was a bit of a trouble, especially with valet parking, but the staff was friendly and knowledgeable about the city.
Location
8.0
The location was excellent, close to the city center and convenient for various activities.
Dining
7.0
There was a good choice of dining options available, but at an extra cost.
Facilities
6.0
The facilities were adequate, though nothing exceptional.
convenient location
lack of cleanliness
David
United Kingdom, August  2023
6.6/10

I found the hotel to be in a convenient location with easy access to transportation options. The rooms were modern and spacious, providing a comfortable stay. However, the dining experience left much to be desired with limited options and average quality food. The service was inconsistent, with some staff members being friendly while others seemed rushed and unhelpful.

Rooms
8.0
The rooms were modern, spacious, and provided a comfortable stay.
Service
6.0
The service was inconsistent, with some friendly staff members but others seemed rushed and unhelpful.
Location
7.0
The location was convenient with easy access to transportation options.
Dining
5.0
The dining experience was disappointing with limited options and average quality food.
Facilities
7.0
The facilities were adequate for a comfortable stay.
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Rooms and Guests2 Guests, 1 Room