The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Parking
NZD 40 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Happy hour
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Sauna
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
10 Waterloo Quadrant,
Auckland,
New Zealand,
0000,
Auckland Region
Map view
street view
10 Waterloo Quadrant,
Auckland,
New Zealand,
0000,
Auckland Region
City landmarks
Tower
SkyTower
890 m
Park
Auckland War Memorial Museum
1.6
km
Gallery
Auckland Art Gallery Toi o Tamaki
700 m
Square
Aotea Square
1.3
km
Stadium
Spark Arena
920 m
Auckland CentralNew Zealand
Queen Street
750 m
Museum
New Zealand Maritime Museum
1.3
km
Viaduct Harbour Ave
Viaduct Harbour
1.9
km
Theatre
Aotea Centre
1.2
km
Event hall
SKYCITY Auckland Convention Centre
890 m
Public Building
Auckland Town Hall
1.0
km
Square
Takutai Square
630 m
Harbour
Queens Wharf
740 m
Level 3 130 Quay Street Waitemata Harbour
Britomart
840 m
Church
St Patrick's Cathedral
870 m
Shopping Area
Victoria Park Market
1.6
km
Church
St. Paul's Church
690 m
Library
Central City Library
770 m
Church
St Matthew-in-the-City Church
900 m
Event hall
SKYCITY Auckland
890 m
Queens Wharf Auckland Harbourfrony
The Lighthouse by Michael Parekowhai
950 m
Event hall
ANZ Viaduct Events Centre
1.3
km
Harbour
Princes Wharf
1.0
km
Ferry Building 99 Quay Street
Ferry Building
1.0
km
Parnell Road
Parnell
1.5
km
Park
Domain Wintergardens
1.6
km
Nearby
Park
Albert Park
550 m
Square
Vulcan Lane
520 m
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
540 m
Church
The First Presbyterian Church of Saint Andrew
260 m
Restaurants
Tapestry Dining
60 m
Corner Princes Street and Waterloo Quadrant
Satya South Indian Restaurant Mount Eden
290 m
57 Mount Eden Rd
Ken Yakitori Bar Anzac
450 m
55 Anzac Avenue Auckland City
Gloria Cafe Expresso Bar
410 m
97 Anzac Avenue
Cafe Brioche
340 m
88 Shortland Street
Little India
450 m
Ground Floor 19-23 Anzac Avenue Waldorf Celestion Hotel Apartments
Vivace Restaurant & Bar
460 m
85 Fort Street Cbd
Hugo's Bistro
400 m
67 Shortland Street
Zoe's Brasserie & Bar
420 m
150 Anzac Avenue
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
central location
helpful staff
wear and tear
temperature restriction
6.2/10
Nice
Rooms
5.6
Location
7.5
Service
6.3
Dining
5.1
Guest reviews
6.2/10
based on 18 reviews
7.4
7.4/10 based on 5205 reviews
David
United States,
April
2024
6.4/10
The hotel was pretty cool for the price we paid, offering a view of the water and sky tower. However, being right next door to the Pullman hotel was a downside. The room was fully equipped but needed some renovations, feeling more like a cheap motel with marks, dust build-up, and outdated amenities. The room took a long time to warm up, and some maintenance issues like mold and worn-out furniture were noticeable.
Rooms
5.0
The room had a torn sofa, carpet, and damaged appliances, needing renovation. Though fully equipped, it lacked some smaller kitchen items. Heating was slow and insufficient, and maintenance issues were present.
Service
6.0
The service was average with unfriendly staff and language barriers but helpful with airline issues. The location was great, near shops and restaurants, offering various services like room service and car hire.
Location
8.0
The massive hotel was conveniently located, with a short walk to the city center and a spectacular view from the rooms.
Dining
6.0
The dining experience was mixed, from unsatisfactory to exceeding expectations on different occasions, with issues like cold food and delays. However, it varied depending on the meals ordered.
Facilities
7.0
The hotel offered standard facilities like room service, car hire, dry cleaning, and more, catering to basic needs.
Tom
United Kingdom,
March
2024
8.6/10
I absolutely loved my stay at this hotel! The rooms were amazing, with a lovely view from the balcony on the 19th floor. The service was exceptional, especially when there was a problem with the credit card payment. The location was perfect for me, being so close to the waterfront and main street. The dining experience had its ups and downs but overall quite nice. The facilities were top-notch and added to the overall experience.
Rooms
9.0
The rooms were nice, good view, and as described. Spacious enough to walk around the bed and had two balconies with a great view of the park and city.
Service
8.0
The staff here were lovely and helpful, especially when there was an issue with the automatic credit card payment. Very nice with easy access to parking.
Location
10.0
The location was great, so close to the waterfront and main street. A fantastic spot with most things within walking distance.
Dining
7.0
The dining experience had its moments, with a misunderstanding on the breakfast charges but they made up for it. Overall, nice and substantial.
Facilities
9.0
The facilities here were top-notch and really added to the overall experience.
Stephen
United Kingdom,
March
2024
5.6/10
The hotel had a kitchenette, dishwasher, and washing machine in the room but the separated glass sliding partition was not good. The location was central with a nice view, close to the CBD, but a little tucked away from great access to better views. The dining experience was a disaster with inconsistent availability of plates, milk, and seating. The Housekeeping Manager was very helpful, but there might have been understaffing issues and a rude reception experience due to payment method. A bit disappointing service overall.
Rooms
7.0
Having a kitchenette, dishwasher, and washing machine in the room was convenient, but the separated glass sliding partition was not ideal.
Service
5.0
The Housekeeping Manager was very helpful, but there might have been understaffing issues. The reception experience was not pleasant due to rudeness regarding the payment method.
Location
6.0
The hotel was central with a nice view, close to the CBD, but a bit tucked away from optimal scenery.
Dining
5.0
The dining experience was a disaster with inconsistent availability of plates, milk, and seating. A bit disappointing.
Facilities
6.0
Standard facilities were in line with others, did not stand out in a positive way.
Margaret
United States,
March
2024
6.2/10
The hotel is centrally located, making it convenient for exploring the city. The rooms had some wear and tear issues, but our suite on the 9th floor offered a decent experience. The service was lacking at check-out, and the temperature restriction in the rooms was a downside.
Rooms
5.0
Our suite on the 9th floor provided a decent stay, despite some wear and tear issues like a torn sofa, burnt kitchen bench covered by a tea box, and non-functional dishwasher.
Service
5.0
The service was lacking at check-out, and we experienced some inconvenience with the room temperature restriction, set under 22 degrees.
Location
9.0
The hotel's central location was great for exploring the city, offering reasonable valet service for secure parking and assistance from the friendly staff.
Dining
6.0
The dining experience was mixed, with adequately presented food but some cleanliness concerns in the restaurant.
Facilities
7.0
The hotel offered a range of facilities like room service, car hire, and laundry, but there were some issues with maintaining cleanliness in the dining area.
central location
wear and tear
Harriet
United Kingdom,
February
2024
5.8/10
My stay at the hotel had its ups and downs. The room was plagued with issues like cockroaches, broken furniture, malfunctioning lights, and a strong cigarette odor. On the bright side, it was conveniently close to the lift, but that also meant constant noise from the mechanism.
Rooms
5.0
The room was small, stained, and had an unpleasant cigarette smell. The proximity to the lift added noise disturbance.
Service
9.0
The service was excellent, with staff being attentive and accommodating. They were quick to address any needs and provided convenient valet services.
Location
7.0
The location was quite good, offering easy access to Spark Arena and quick transportation options. However, navigating to nearby cafes and shops involved steep inclines.
Dining
5.0
The dining experience left a lot to be desired. The food quality was subpar, particularly the lack of cutlery and dry, unappetizing options.
Facilities
The facilities were lacking, with dining being a major disappointment.
Roy
United Kingdom,
January
2024
6.2/10
The hotel's location was convenient for accessing various sites within walking distance. The rooms, although small and dated, were next to the noisy lift shaft, impacting the quality of the stay. The service was generally friendly and helpful but lacked efficiency during check-out. The dining experience was disorganised and not value for money. The hotel's facilities were adequately maintained.
Rooms
5.0
The rooms were extremely dated and small, located near the noisy lift shaft.
Service
7.0
The staff was friendly and helpful overall, although morning check-out service was lacking.
Location
8.0
The hotel's location was convenient for accessing various sites within walking distance.
Dining
5.0
The dining experience was disorganised and not value for money.
Facilities
7.0
The hotel's facilities were adequately maintained.
Sophie
United Kingdom,
December
2023
5.0/10
I recently stayed in a deluxe queen room at the Quadrant Hotel. The room was very disappointing and outdated, though the price was reasonable for the location. The overnight parking cost of $35 was excessive. I wouldn't choose to stay here again.
Rooms
5.0
The deluxe queen room I stayed in was very outdated and in need of updating. However, it had all the essentials and a decent view.
Service
5.0
The service was disappointing. There were difficulties with communication and requests for car retrieval and room check were not handled well.
Location
7.0
The hotel's location was convenient, within walking distance of various attractions like the University of Auckland and Aotea Centre. However, the ambiance was lacking for the price.
Dining
6.0
The hotel served decent breakfast options but they took quite a long time to be delivered to the room.
Facilities
5.0
The hotel's facilities are in need of an update to match the standards of the room.
John
United States,
December
2023
6.8/10
I found the hotel to be a decent choice overall. The rooms were a bit cramped for our group of five, but they were well-equipped with appliances and seemed well-maintained despite not being frequently occupied during the travel restrictions in 2021. The service was hit or miss, with some staff members being very friendly while others lacked warmth. The central location was convenient, although there were some issues with the elevator which caused delays. The dining experience was average, with some dishes being cold, but there were some delicious Asian options available. The hotel facilities were adequate, though nothing exceptional stood out.
Rooms
7.0
The rooms, though a bit small for our family of five, were well-appointed with appliances.
Service
6.0
The service varied from very friendly to somewhat cold, depending on the staff member we encountered.
Location
8.0
The central location was convenient, but there were some issues with the elevator causing delays.
Dining
6.0
The dining experience was average, with some dishes being cold, but the Asian dishes were quite tasty.
Facilities
The hotel facilities were adequate without any standout features.
clean
hit or miss service
Jill
United Kingdom,
December
2023
5.0/10
The hotel rooms may need renovating, with marked and patchy carpet giving it a cheap motel feel. Dust build-up, old furniture, and issues like a jamming shower door and mold on window frames made the stay less comfortable. The room was hard to warm up, needing extra clothes, and lacked proper curtains. Sleeping with the door and curtains open was required to keep the room cool.
Rooms
5.0
Room conditions were not ideal, with several maintenance issues and outdated furniture.
Service
7.0
The service was accommodating in resolving issues promptly, but occasional language switches during service were off-putting.
Location
6.0
The central location near Auckland University was convenient for exploring but had limited dining options and lacked some expected facilities.
Dining
5.0
The dining experience in the hotel restaurant was poor, with cold food and delays, impacting the overall stay.
Facilities
5.0
Basic facilities with limited options were available, potentially affecting the overall experience.
Alex
United Kingdom,
November
2023
5.8/10
Arriving at the hotel, I was welcomed by a breathtaking view from the high floor, but the room was small and outdated with some inconveniences like a lack of kitchen essentials and uncomfortable sofa. The staff members were mostly friendly and polite, although not all gave off positive vibes. The location was good for downtown access but required a walk up a steep hill. The dining experience was mixed, with some notable issues. Overall, the facilities were decent.
Rooms
5.0
The room was small and old-fashioned with some missing essentials and uncomfortable furniture.
Service
7.0
The staff members were generally lovely and helpful, although not all exuded warmth.
Location
6.0
The location was convenient for downtown access but required a walk up a steep hill.
Dining
5.0
The dining experience had some issues including cold food and service delays.
Facilities
7.0
Overall, the facilities were satisfactory.
Albert
United States,
October
2023
7.2/10
The hotel is conveniently located within the CBD, close to everything while also offering a peaceful setting away from the noise. The rooms are compact but well-equipped with very cozy beds, although some minor cleanliness issues were noted. The service was friendly and helpful, but there were a few instances of disorganization. The dining experience had its ups and downs, with one discrepancy, but the hot wok dishes were particularly enjoyable.
Rooms
7.0
The rooms are compact but have everything you need, and the beds are very comfy to sink into after a long day.
Service
7.0
The staff were lovely and helpful, although there were some minor instances of disorganization.
Location
8.0
The hotel's location within the CBD is excellent, offering easy access to key areas while maintaining a certain distance from any late-night disturbances.
Dining
6.0
There was a slight misunderstanding with breakfast charges, but the hot wok dishes were a highlight.
Facilities
8.0
The valet parking service was convenient for guests.
Convenient Location
Minor Cleanliness Issues
John
United Kingdom,
August
2023
5.0/10
When I arrived, the rooms weren't ready, which was a bit disappointing considering the high cost of $500 per night. The condition of the room was subpar with a ripped sofa, ripped carpet, and various other issues like a burnt kitchen bench and non-functional dishwasher. The cleanliness was also lacking, especially in the bathroom.
Rooms
5.0
The room had several issues and was rather dirty, especially the bathroom.
Service
7.0
The staff were friendly and helpful, but it felt like they could benefit from additional training on providing excellent customer service.
Location
6.0
The location was convenient as it was within walking distance to the harbor and restaurants, but the ventilation in the room could be improved.
Dining
5.0
The dining experience was unsatisfactory with disorganized service and subpar quality, not worth the price paid.
Facilities
5.0
Paul
United Kingdom,
August
2023
6.6/10
I had a mixed experience at this hotel. The rooms were smaller than expected, and some amenities were outdated, but the friendly service and convenient location made up for it. The dining options were average, and the facilities were decent.
Rooms
5.0
The rooms were small and cramped, not very clean, and some amenities were outdated or non-functional. I had to change rooms due to the bed size discrepancy.
Service
7.0
The staff was really friendly and amazing to deal with, despite some communication difficulties at the front desk. They could improve in recognizing regular customers.
Location
8.0
The hotel's location was perfect for attending a concert at Vector Arena. It was convenient for exploring the city, but the steep hill back to the hotel might be challenging for some.
Dining
6.0
The dining experience was a mix of okay and disappointing. More variety could enhance the overall stay.
Facilities
7.0
The facilities were adequate, with room service and other standard offerings available.
Great location
Small rooms
Edmund
United Kingdom,
August
2023
6.4/10
The hotel was a mixed experience. While the room was spacious and comfortable, the lack of cleanliness and service overshadowed the stay. The location was convenient, but the overall value for money was not ideal.
Rooms
5.0
The room was very roomy and pleasant, though lacking in servicing and cleanliness.
Service
6.0
The service was a bit of a trouble, especially with valet parking, but the staff was friendly and knowledgeable about the city.
Location
8.0
The location was excellent, close to the city center and convenient for various activities.
Dining
7.0
There was a good choice of dining options available, but at an extra cost.
Facilities
6.0
The facilities were adequate, though nothing exceptional.
convenient location
lack of cleanliness
David
United Kingdom,
August
2023
6.6/10
I found the hotel to be in a convenient location with easy access to transportation options. The rooms were modern and spacious, providing a comfortable stay. However, the dining experience left much to be desired with limited options and average quality food. The service was inconsistent, with some staff members being friendly while others seemed rushed and unhelpful.
Rooms
8.0
The rooms were modern, spacious, and provided a comfortable stay.
Service
6.0
The service was inconsistent, with some friendly staff members but others seemed rushed and unhelpful.
Location
7.0
The location was convenient with easy access to transportation options.
Dining
5.0
The dining experience was disappointing with limited options and average quality food.
Facilities
7.0
The facilities were adequate for a comfortable stay.